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Custom Ordering Instruction Guide
Size:
Size is
determined through the use of a tape template, plaster, fiberglass
or foam mold. Size can be specified in inches, however this neglects
to show contour and recession needed on unit. (Contour is the
curvature of the head. Recession is the shape of the front hairline.
Both are necessary to provide a proper custom fit and natural look
to the finished piece. See our separate sheet for instructions on
making a Template or our Educational Training Tape to help. You may
also send us an old system that fits properly to use as a template.
Base Materials:
The base material ring shows the types
of Mesh available for interior of unit, fronts, and Tape/Bonding
areas. Use “Draw Base Design” diagram on the order form to show
specifically of where you want base materials, as well as tape tab
size.
Types of Hair:
Synthetic:
Grey hair is synthetic.
The factory uses a blend of Kanekalon
and Toupelon for Synthetic fibers.
Kanekalon: Warm base colors (red tones). It is coarser
and will hold the curl the best.
Toupelon: Very fine texture. Has ash (green) tones.
Yak Hair;
Yak hair is of organic origin (animal) and is most often used when
human hair is desired for grey instead of synthetic for grey. It can
be treated as human hair and will accept chemical perming or
coloring.
We are now very pleased to be able to offer 3 types of human hair
for your custom made hair system-they are:
Regular Indian or
Chinese Human Hair:
This hair has
gone through an acid bath stripping most of the cuticle from the
hair. This hair has been chemically colored to match your hair
sample. Remy Human Hair- Russian European Human Hair-
Finished Hair
Length:
Finished hair length is from the knot
to the end of hair before curling.
No extra charge for lengths up to 6".
Long hair charges will apply to length
8" and longer. See price list.
Undervent:
Undervent is a row of hair vented into
the bottom of base along the outside perimeter. Used at the front
hairline it helps to conceal the edge of base material that is not
scalloped or made of lace. Light is 1 row, Medium is 2 rows and
Heavy is 3 rows of underventing. We do not recommend underventing on
lace units, scallop fronts, or Micro thin Poly skin (graft material)
fronts. Doing this would show too heavy of a solid line on these
materials and defeat the purpose of using that material.
Part Appearance:
Some type of hair direction must be
given on the order. This indicates to the factory how to ventilate
the hair to give it stylability. If you want a definite whorl in the
crown, check the location on order form. If you want a definite or
diffused part, check location on form. Freestyle is vented forward
from the crown position, and can be combed or parted anywhere. On
the picture “Draw Hair Direction” you may want to draw how the
client wishes to comb their hair.
Density:
Many things such as base material, hair
length and type of hair/fiber used will affect the finished
appearance of Density. The Density chart shows how thick the hair
will come on the unit. Example: Medium Density is 100% thickness of
a normally full head of hair. Light Density is 80% thickness on a
normally full head of hair, etc.
Waves & Curls:
Any amount of curl can be chosen for
Synthetic hair. Human hair can only be curled at the factory.
Generally curl appears to hold well. Blondes and longer lengths do
not respond well to a curl. It may over process the hair and is not
recommended. Due to many variables (length, density, color, organic
origin) each human hair reacts differently during curling procedure.
We cannot guarantee a consistent exact curl. We give it our best
try, without a guarantee of results. This is a professional perm rod
size guide:
Red/yellow
3/16"
4-5mm Afro
Blue
5/16"
6 mm
loose afro
Pink
3/8"
10-13mm
tight curl
Grey/white
7/16"
13-15mm
loose curl
Lavender
½"
18-20mm
tight wave
Peach/black
9/16"
22mm
medium wave
Orange
3/4"
25mm
light wave
Green
1"
30mm
Slight body
40mm
Straight
Color- Hair
Samples:
Color may be determined by the use of a
Synthetic color ring, hair samples or a combination of both. When
hair samples are sent, check sample to see if one end is lighter
than the other. If grey has yellow tones, specify is we should match
the yellow or use white grey. Check color samples carefully, cut off
any oxidized or discolored ends. Submit ONLY the color desired, and
enough to be able to accurately see the real color.
Grey:
Specify Synthetic or YAK for grey. Always specify “total” grey
percentage to help eliminate misinterpretation or miscalculation of
finished percentages. Our grey percentage ring can assist you in
determining amount of grey to order.
If clients hair color varies
significantly all over the head, then clip samples from different
areas. Place each sample in a small zip lock bag and mark a letter
on bag, i.e.; A, B, etc. Then write the corresponding letter on
correct area on order form.
Hilites:
This adds lighter tones to base color for a frosted effect. Color
sample for Hilites must be sent and will blended with base color as
you specify. Percentage of highlight and areas to be highlighted
must also indicated.
Tape-Bonding
Areas:
Draw on “base design” picture exactly
where you want tape tab area. State width-average is 3/4 inch. Tape
tab material must also be specified. Polyurethane (PU) is the most
popular for sides and back. It can be specified a ‘coated’ or
‘clear’. Clear Poly skin works well as a scalloped front edge tape
tab.
Ribbon may be specified on sides and
back, not on the front unless this is an integration (pull through)
system. Ribbon is used for cable weave track and sew method of
attachment or clips. Lace or
micro thin poly skin (graft) fronts or full systems give the most
real looking hairline. However these materials are very fragile and
do not hold up as well as other materials do. This is why they
cannot be guaranteed for any length of time. Client must be very
gentle. Up to 6 months is about all the client should expect from
fragile materials.
If ordering a replaceable front or full
fragile unit, it is recommended that you order 2 at a time. This way
client can wear one while the repair is being done on the other.
Typically this is a lot less cost for the client than having
a whole new system made. Replaceable fronts are attached with
Cindycut Lacestik frontal tape, SoftLoc or Ultrabond. These are
medical grade adhesives applied directly to clients skin.
Miscellaneous:
Perimeter:
All meshes must be finished around the edge. Only lace and poly
materials need no finished edge. Edges maybe finished with PU,
ribbon, or folded 1/8" lace (front). Be sure to specify width of
tape tab area (1/4", ½", 3/4", 1", etc).
Repair:
Our repairs include hair addition, base repair, PU coat, and change
lace front (extra cost). We do not recommend repairs to full thin
Poly skin bases, full lace units or extremely aged hairpieces. When
sending in a repair, please specify on the order form ‘this is a
repair’ and include all relevant information, i.e.; hair direction,
type of hair, length, wave, density, color. To eliminate errors do
not leave these decisions up to the factory. Due to the possibility
of continued hair loss, base distortion, color changes etc., we do
NOT guarantee repairs. If upon receipt of the order we determine the
unit is not repairable, we will contact you immediately for advice.
Delivery:
Normal delivery time
for new orders is 6-8 weeks from when we receive your order. European
human hair orders take at least 8 weeks for delivery. We treat every
order as a “Rush” at no
extra charge. Repairs take about 3-5 weeks.
Pricing:
See your Cindycut Price Brochure for custom system price. There may be
additional charges for extra hair length, oversize bases and other
options. Payment is expected with order unless other arrangements are
made.
Warranty:
All Cindycut custom orders are guaranteed to be made to the clients
exact specifications of the order form. If an order is incorrectly made,
please advise us of this immediately. We will take prompt action to
repair or remake it at no charge to you. If requesting a unit be remade
at no charge, please return the original order form, original
mold/template, original hair samples and incorrect hairpiece within 30
days. These items must be returned to the factory for remake. Remakes
are given first priority on orders. Note: Life expectancy cannot be
warranted on units. With proper care the average life span is about one
year (for extended wear users), and about 3-5 months for delicate
materials such as lace and micro thin poly skin.
A confirmation will be mailed to you upon
receipt of each order. Please check this confirmation carefully and
advise us immediately if any changes are to be made. It may be necessary
for us to use different terminology on your special requests for better
factory communication, but we will not make any changes to your order
without your approval.
A SUPPLY OF CUSTOM
ORDER FORMS WILL BE SENT TO YOU AT NO CHARGE UPON REQUEST.
Important
instructions for filling out the order form
·
1. Fill in Order form information.
·
2. After the form is filled out, keep the bottom copy for your
records.
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3. Send the top 3 copies, along with Template, hair samples,
purchase order and payment to;
Cindycut International
636 Pinnacle Ct
Mesquite, NV 89027
Note; If you require further assistance
placing your order you may call us at 1-888-596-4247. We also offer Visual Aid Ordering Tools. There are 6 charts in all- Density, Base Materials, Base Sample designs, grey percentage, wave and curl chart & color chart. (chart prices range from $40.00 - $95.00 each) or rent the whole set for $250.00 Then return the charts when you are finished with them if you want and we will credit the amount paid toward your new hair system. So they are FREE... Enjoy your new custom hair system from Cindycut! Cindycut Home/ Hands on Hair Replacement Training Free 30 day Trial on 98 minute DVD |